PART ONE www.test99.com
Questions 1-7 www.test99.com
. Read these sentences and the three company plans below. www.test99.com
. Which company does each sentence describe? www.test99.com
. For each sentence mark one letter(A ,B or C)on your Answer Sheet. www.test99.com
Example www.test99.com
To combine its operations in different parts of the world will save a lot of money for the company. www.test99.com
Answer: B www.test99.com

1. The company has businesses in four continents of the world. www.test99.com
2. The company has appointed a new manager in charge of medicines. www.test99.com
3. New automobiles will be developed in its program centers. www.test99.com
4. A reform is being carried out in its organizations. www.test99.com
5. Goods for hair protection makes a lot of money for the company. www.test99.com
6. It tries to be more ready to meet the needs of the customers. www.test99.com
7. The company is made up of fourteen subcompanies all over the world. www.test99.com

A . FORD www.test99.com
To save up to $ 3 billion a year, Ford is merging its manufacturing, sales, and product development operations in North America and Europe-and eventually in Lation America and Asia. And in a move toward a more horizontal organization the company is setting up five program centers with worldwide responsibility in develop new cars and trucks. www.test99.com

B. IBM www.test99.com
Big Blue is reorganizing its marketing and sales operations into 14 worldwide industry groups ,such as banking ,retail ,and insurance. In moving away from an organization based on geography, IBM hopes to eliminate turf wars and make itself more responsive to customers. www.test99.com

C. BMS www.test99.com
Bristol-Meyers Squibb is revamping its consumer business by appointing a new chief responsible for its worldwide consumer medicines business such as Bufferin and Excedrin. The www.test99.com
11, 400 million U. S. dollars drug company also has formed a new unit with worldwide www.test99.com
responsibility for its Clairol and other hair-care products. www.test99.com

PART TWO www.test99.com
Questions 8-12 www.test99.com
. Read this proposal about the CPT Word Processor. www.test99.com
. Choose the best sentence from the list A-I to fill each of the blanks. www.test99.com
. For each blank ( 8 -12) mark one letter(A -I)on your Answer Sheet. www.test99.com
. De not mark any letter twice. www.test99.com
. One answer has been given as an example. www.test99.com

15 June 1993 www.test99.com
Ms. Martha Weston www.test99.com
Word Processing Supervisor www.test99.com
ABC Company www.test99.com
Post Office Box 1072 www.test99.com
28 Kings Street London www.test99.com
Dear Ms. Weston. www.test99.com
Performance of the Cpt Equipment www.test99.com
Im Pleased to tell you about our experience with the CPT Word Processor as you requested recently... ...example ... .. I assume you have looked at several machines and have narrowed down your choices. Here are my observations. www.test99.com
An approach to adopting word processors www.test99.com
Eighteen months ago we adopted CPT equipment on limited scale with the idea in mind that we could gradually get rid of electric typewriters as we became familiar with the word processor. ...... 8 ......The stations are actually in pairs so each pair can share a common printer...... 9...... www.test99.com
We use the equipment as dedicated word processors, although we do have the ability to link up with our computer installation. www.test99.com
The step-at-a-time development of our word-processing center has, we think, saved us money and training time. ......10...... www.test99.com
Performance www.test99.com
In terms of performance , the CPT equipment is excellent. ... ...11.. ...Moreover our service contract and warranty have covered all maintenance costs. www.test99.com
We have software packages that check spelling and signal when a mistake occure. ...... 12 .....Using both printers , we recently prepared 1200 individually typed form letter mailings a under four hours. We have no complaint about our preparation of executive reports. www.test99.com

Example: I www.test99.com

A So it works very well and has so many different functions. www.test99.com
B Also it has reduced the confusion that exists about buying software packages . www.test99.com
C The train stops at each station for only fifteen minutes. www.test99.com
D We began with two work stations and now have four. www.test99.com
E Our routine letters are prepared from disc-stored masters. www.test99.com
F The Rotary W printer with a speed of 45 characters a second can easily handle two input stations. www.test99.com
G In contrast ,its size and weight are ideal for carrying. www.test99.com
H We have not yet experienced mechanical problems so far. www.test99.com
I We are pleased with its performance and multi-functions. www.test99.com

PART THREE www.test99.com
Questions 13-20 www.test99.com
. Read this text about the problem of Barclays Bank. www.test99.com
The New Look www.test99.com
When Sir John Quinton, then chairman of Barclays Bank, was given his marching orders last April, Britains biggest bank thought it had found the scapegoat for its sudden fall from grace and profits ,Andrew Buxton, the banks managing director and an offspring of its founding families ,was a pointed chairman and chief executive ,with effect from January 1st of next year. It seemed a glorious victory for good business management. Is the problem solve do Certainly not. www.test99.com

1. No sooner had Mr. Buxton been appointed chairman and chief executive than big www.test99.com
shareholders and quite a few board members began quietly to question his ability to do both jobs at once. Now ,weeks before he is due to move up ,the questions are louder. Many wish the bank had seized the opportunity Lasy April to separate the two top posts. And privately. Some wonder whether Mr. Buxton is the right man for either one. What started as a thoroughly British Whispering Campaign has assumed much bigger dimensions.. www.test99.com

2. Mr. Buxton has suffered it all ,but in truth he has no way out. After weeks of talking to shareholders and discussing with his non-executive directors ,he has accepted that Barclays will separate the top jobs sometimes in the future. How7 He says that there has been no formal discussion of it in the boardroom. www.test99.com

3. Formally or informally, it has been agreed that Mr. Buxton will not be moved from his chairmanship, and that Barclays must find a strong chief executive. Opinions differ as to whether this person should be chosen from inside or outside the bank. Several board members believe that there is no ideal candidate inside Barclays. www.test99.com

4. Neither shareholders nor non-executive directors want to wait long. If the right candidate can be found, the bank could combine the announcement of a new appointment with its annual results at the end of March. Mr Buxton stressed the importance of getting this next step right, particularly since any appointment will mean overturning a management reorganization that was announced only eight months ago. www.test99.com

Questions 13-16 www.test99.com
. For questions 13- 16 ,choose the correct title for each paragraph from the box below. www.test99.com
. For each paragraph(l-4) mark one letter (A-G) on your Answer Sheet. www.test99.com
. De not mark any letter twice. www.test99.com
13. Paragraph 1 . . . . . . . . . . www.test99.com
14. Paragraph 2 . . . . . . . . . . www.test99.com
l5. Paragraph 3 . . . . . . . . . . www.test99.com
16. Paragraph 4 . . . . . . . . . . www.test99.com

A Problems facing Mr. Buxton www.test99.com
B Proposals for candidates of the chief executive www.test99.com
C Lack of ideal candidate inside Barclays www.test99.com
D Buxtons agreement to give up one of his two top jobs www.test99.com
E Doubts about Buxtons ability for two top jobs www.test99.com
F Anxieties about choosing the right candidates www.test99.com
G Objections to Buxtons ideas www.test99.com

Questions 17-20 www.test99.com
. Using the information in the text ,complete each sentence 17- 20 ,with a phrase from the list below (A-G) www.test99.com
. For each sentence (17-20) mark one letter(A-G) on your Answer Sheet. www.test99.com
. Do not mark any letter twice. www.test99.com
17. Mr. Buxton is persuaded that the bank needs to. . . . . . www.test99.com
18. if they can find the right candidate ,they could. . . . . . www.test99.com
19. Mr..Buxton will retain his chairmanship ,and the bank must. . . . . . www.test99.com
20. At the news of Mr. Buxtons appointment ,many people started to. . . . . . www.test99.com

A combine the news of the appointment with its annual results. www.test99.com
B believe no suitable candidates can be found in the bank. www.test99.com
C question his ability to hold two leading positions. www.test99.com
D find a very able chief executive. www.test99.com
E mean overturning a management reorganization. . www.test99.com
F differ as to the sources for the right candidate. www.test99.com
G separate the two top jobs sometime later. www.test99.com

PART FOUR www.test99.com
Questions 21 -35 www.test99.com
. Read this text about an Italian car company. www.test99.com
. Choose the best word to fi71 each gap. www.test99.com
. For each question(21 -35) mark one letter (A ,B ,C or D) on your Answer Sheet. www.test99.com
. One answer has been given as an example. www.test99.com

Gianni Agnelli ,Chairman of Fiat , Italys largest private industrial corporation ,is known in Italy as the lawyer ,because he trained in law at Turin University. ... ...example......he has never practiced , his training may soon be useful. On April 17th Mr. Agnelli admitted to a group of Italian industrialists in Venice ...... 21...... Fiat had been ...... 22 ...... in some corruptions in Italy. On April 21st, Fiats lawyers and Cesare Romiti , its managing director , met Milan magistrates to ...... 23 ...... the firms involvement in bribery to win business from state-owned companies. www.test99.com
Fiat is not the ...... 24 ...... Italian company caught up in Italys increasing Political corruption scandal. According to the latest figure ,some 200 businessmen and politicians were sitting in prison ... ... 25 ... ... a result of judicial inquiries into kickbacks paid to politicians by firms. Hundreds more are still ... ... influence of Fiat, ......27...... sales are equal to 4/00 of Italys home product ,the scandal at the company has ... . .. 28 ... ...the industrial establishment. www.test99.com
Though neither Mr. Agnelli ....,. 29 ...... Mr. Romiti has been ...... 30...... of wrongdoing, several other senior Fiat managers have allegedly been involved in paying kickbacks to win state-owned contracts. ...... 31 ...... arrested include Francesco Mattiol , Fiats finance director , and Antonio Moscon , the ... ... 32 ... ... head of its Toro insurance branch. ... ... 33... ...men have been ... ...34... ... about their previous roles on the board of Cogefar-Impresit, Fiats construction subsidiary. Last May, Enzo Papi admitted paying a 1.5 million-dollar bribe for a contract , . .. ... 35 ... ... to Milans underground. www.test99.com

Example www.test99.com
A Though B That C Because D What www.test99.com
Answer D www.test99.com

21. A what B that C when D if www.test99.com
22. A involved B connected C related D done www.test99.com
23. A talk B say C speak D discuss www.test99.com
24. A one B single C worst D only www.test99.com
25. A as B for C with D after www.test99.com
26. A in B under C at D on www.test99.com
27. A who B which C whose D its www.test99.com
28. A rocked B ruined C damaged D destroyed www.test99.com
29. A or B also C and D nor www.test99.com
30. A accused B charged C criticized D blamed www.test99.com
31. A Who B Those C He D That www.test99.com
32. A old B former C late D last www.test99.com
33.A Either B All C Every D Both www.test99.com
34. A solved B answered C questioned D replied www.test99.com
35. A contracted B related C connected D communicated www.test99.com

www.test99.com
PART FIVE www.test99.com
Section A www.test99.com
Questions 36-40 www.test99.com
.Read this text www.test99.com
.In most of lines(36-40) there is one extra word which does not fit in. One or two lines, however, are correct. www.test99.com
.If the line is correct, put a tick(√)in the space on your Answer Sheet. www.test99.com
.If there is an extra word in the line, write that word in the space on your Answer Sheet. www.test99.com
Example: www.test99.com
Most of the worlds business in marine insurance is centred ....√.... www.test99.com
in London though whatever there one other important markets ....whatever.... www.test99.com

REQUIREMENTS FOR RESEARCH ASSOCIATE www.test99.com
Ph.d. or equivalent in economics. In addition to the degree, applicants www.test99.com
36. beyond entry level must have to have post Ph.D. experience that www.test99.com
37. demonstrates strong applied economics background and analytical www.test99.com
38. skill for solving problems solutions; research competence in the area of www.test99.com
39. resources, microeconomic development. Applicants must be able articulate. www.test99.com
40. have strong writing abilities, have ability to communicate well and that work www.test99.com
successfully in a multinational research setting. www.test99.com

Section B www.test99.com
Questions 41-45 www.test99.com
. A Swiss student has written a piece of description of a new watch. www.test99.com
. In each line there is one wrong word. www.test99.com
. For each numbered line(41-45 ) write the correct word in the space on your Answer Sheet. www.test99.com

Example : www.test99.com
Your watch will be a masterpiece ,reflected your value. . . . reflecting. . . . . www.test99.com

For more than a century any a half, Patek Phillippe has been known www.test99.com
41. as the finest watch in the world. The reason is simple that this www.test99.com
42. Watch is made differently. It is made by using technologies that www.test99.com
43. other have lost or forgotten. If a particularly patek phillippe www.test99.com
44. movement needs four years of continuous work to bring to perfect, www.test99.com
45. we will teke four years The result will be a watch that is unlikely any other www.test99.com
watches you have ever seen. www.test99.com

二.WRITING www.test99.com
PART ONE www.test99.com
Question 46 www.test99.com
Mr. Lee is going to buy a large amount of electronic components from your company. He also shows an interest in your companys PCX phone machine, which is in the charge of Mr. Angus Beard, your colleague. Mr. Lee would like to bring 10 samples and some brochures back home to make a trial sale. www.test99.com

. Write a short note to Mr. Angus Beard ,one of your colleagues. www.test99.com
. Tell him the fact that Mr. Lee is interested in PCX phone. www.test99.com
. Mention the number he wants to have. www.test99.com
. suggest their direct contact. www.test99.com
. Write 30-40 words on your Answer Sheet. www.test99.com

www.test99.com
PART TWO . www.test99.com
Question 47 www.test99.com
You are a clerk in Lucky Tourism Company. You are responsible for arranging travelling lines. One day ,you received the data as follows : www.test99.com

Read the following table which shows the changes in the way people spend their holidays. The table divides the tourism business into four parts ,telling the different percentages in 1980 and in 1990 ,from which you will notice the trend of current tourism business. www.test99.com

. Use the information in the table to write a short report (about 100-120 words) emphasizing changes of the main business for your company. www.test99.com
. Write on your Answer Sheet. www.test99.com

WHERE PEOPLE SPEND THEIR HOLIDAYS www.test99.com
1980 1990 www.test99.com
Travelling abroad 12% 23% www.test99.com
Going to seaside 38% 32% www.test99.com
Camping 9% 35% www.test99.com
Staying at home 41% 10% www.test99.com
Total 100% 100% www.test99.com

三.LISTENING www.test99.com

PART ONE www.test99.com
Questions 1-12 www.test99.com
. You will hear three telephone conversations. www.test99.com
. Write down one word or number in the numbered spaces on the forms below. www.test99.com

Message One ,questions 1-4 www.test99.com

Order Ticket www.test99.com
9:30 a. m. 20th June D. Golden www.test99.com
Information of Customer : www.test99.com
Name : Mary Thomson from INA Industries www.test99.com
Address : . . . (1). . . Rose Street www.test99.com
Contact No. : . . . (2). . . www.test99.com
Information of Computers : www.test99.com
Type : 486 models. . . (3). . . cache on hard drive www.test99.com
Quantity : . . . . (4) . . . . . www.test99.com
Delivery Date : Friday morning 23rd June www.test99.com

Message Two , questions 5- 8 www.test99.com
Reservation Card www.test99.com
To : Dr. Goodman From : Linda www.test99.com
Date : 18th April Time : 2 : 30 p. m. www.test99.com
Information of patients www.test99.com
Name : David. . . . . . (5 ) . . . . . . www.test99.com
Symptom : something wrong with the. . . . . . (6). . . . . www.test99.com
Date of meeting : 20th , . . .. . . (7). . . .. . www.test99.com
Time for meeting : . . . . . (8) . . . . . . - www.test99.com

Message Three. Questions 9-12 www.test99.com
Bicycle Renting Registration www.test99.com
Date : 7th July www.test99.com
Time: 12 : 30 www.test99.com
Bicycle Type : . . . . . (9 ). . . . . . bikes www.test99.com
No. of Bicycles : 2 www.test99.com
Period of Hiring : . . . . (10) . . . . . . days www.test99.com
Hirers Name :` . . . . (11) . . . . . . www.test99.com
Contact No : 0708112-ex. Room. . . . . . (12) . . . . www.test99.com

PART TWO www.test99.com
Questions 13-22 www.test99.com

Section One www.test99.com
Questions 13-17 www.test99.com
. You will hear five short pieces. www.test99.com
. For each piece decide who is talking. www.test99.com
. Write one letter(A-H)next to the number of the piece. www.test99.com
. You will hear the five pieces twice. www.test99.com
13. . . . . . . . . . . . . . . . . . www.test99.com
14. . . . . . . . . . . . . . . . . . www.test99.com
15. . . . . . . . . . . . . . . . . . www.test99.com
16. . . . . . . . . . . . . . . . . . www.test99.com
17. . . . . . . . . . . . . . . . . . www.test99.com

A a dentist www.test99.com
B a customer www.test99.com
C a policeman www.test99.com
D a mechanic www.test99.com
E a salesman www.test99.com
F a plumber www.test99.com
G a doctor www.test99.com
H a manager www.test99.com

Section Two www.test99.com
Questions 18-22 www.test99.com
. You will hear another five short pieces. www.test99.com
. For each piece decide where the speaker is. www.test99.com
. Write one letter(A-H)next to the number of the piece. www.test99.com
. You will hear the five pieces twice. www.test99.com
18. . . . . . . . . . . . . . . . . . www.test99.com
19. . . . . . . . . . . . . . . . . . www.test99.com
20. . . . . . . . . . .. . . . . . . . www.test99.com
21 . . . . . . . . . . . . . . . . . . www.test99.com
22. . . . . . . . . . . . . . . . . . www.test99.com

Places www.test99.com
A at the dentists www.test99.com
B at the drugstore www.test99.com
C at the grocery store www.test99.com
D at the oil station www.test99.com
E at the parking lot www.test99.com
F at the restaurant www.test99.com
G at the pub www.test99.com
H at the supermarket www.test99.com

PART THREE www.test99.com
Questions 23-30 www.test99.com
. You will hear the conversation between a sociologist and a retailer. They talk about what is www.test99.com
going to influence the life style and how the life style will affect the purchasing process. www.test99.com
. You have to complete the sentences (23- 30) by choosing the correct ending. www.test99.com
. Mark one letter(A ,B or C). www.test99.com

23. AIO refers to www.test99.com
A actions, involvement and options. www.test99.com
B activities, interests and opinions. www.test99.com
C advertising ,impact and opportunities. www.test99.com

24. Another name for AIO measurement is www.test99.com
A psychographics . www.test99.com
B demographics . www.test99.com
C statistics . www.test99.com

25. According to the author ,the most important social factor in purchasing process is www.test99.com
A reference groups. www.test99.com
B social classes. www.test99.com
C culture. www.test99.com

26. If you are running an upper level fur store ,youd better attract your customers by www.test99.com
A lowering prices. www.test99.com
B mass advertising. www.test99.com
C improving the product packaging. www.test99.com

27. Sometimes, the reference groups have the most impact on the purchasing process ,so www.test99.com
a retailer must pay much attention to the reference groups composed by www.test99.com
A family members. www.test99.com
B suburbanites . www.test99.com
C city dwellers www.test99.com

28. For the customer with much self-confidence ,the purchasing process is www.test99.com
A endless. www.test99.com
B long. www.test99.com
C short. www.test99.com

29. When the consumer thinks of alternatives and makes a final decision, the most www.test99.com
important individual factor will be www.test99.com
A personalities. www.test99.com
B motives. . www.test99.com
C performance. www.test99.com

30. One of the individual dimensions of lifestyle mentioned by the socialgyist is www.test99.com
A performance. www.test99.com
B interests. www.test99.com
C class consciousness.www.test99.com

www.test99.com
BEC二级模拟试题 2 参考答案 www.test99.com
www.test99.com

BEC二级模拟试题2参考答案 试题www.test99.com

www.test99.com
一. 阅读部分 www.test99.com
PART ONE www.test99.com
1. A 2. C 3. A 4.B 5. C 6. B 7. B www.test99.com
PART TWO www.test99.com
8. D 9. F 10. B 11. H 12. E www.test99.com
PART THREE www.test99.com
13. E 14. D 15. B 16. F 17. G 18. A 19. D 20. C www.test99.com
PART FOUR www.test99.com
21. B 22. A 23.D 24. D 25. A 26.B 27.C 28. A 29.D www.test99.com
30. A 31. B 32.B 33. D 34. C 35.B www.test99.com
PART FIVE www.test99.com
Section A www.test99.com
36. must是多余,应删掉. www.test99.com
37. 没有多余的词. www.test99.com
38. solutions是多余,应删掉. www.test99.com
39. able是多余,应删掉. www.test99.com
40. that是多余,应删掉. www.test99.com
Section B www.test99.com
41. simple后面加冒号,去掉that www.test99.com
42. technology应改为techniques www.test99.com
43. particularly应改为particular www.test99.com
44. perfect应改为perfection www.test99.com
45. unlikely 应改为unlike www.test99.com

二.写作部分 www.test99.com
PART ONE www.test99.com
Question 46 www.test99.com
(Sample for reference) www.test99.com
Dear Mr Beard, www.test99.com
Mr. Lee ,one of my old clients ,has interest in our PCX phone machine. He would like to bring 10 samples and some brochures back home to make a trial sale. You may contact him directly on Tel 3108881. www.test99.com

PART TWO www.test99.com
Question 47 www.test99.com
(Sample for reference) . www.test99.com
Nowadays, less people like to spend their holidays at home. More people go camping outside or even travel abroad. The changes are caused mainly by three factors. First ,people become more open. Instead of staying at home, they visit foreign countries to know the different races. Secondly ,in the 1990s , house wives are more free from the heavy housework with more and more household utensils. Families are very happy to spend holidays outside with mothers or wives. Thirdly, travelling abroad can also mean enjoying comfortable weather in another country. Therefore less people go to crowded seaside ,they turn to other ways. www.test99.com

三. 听力部分 www.test99.com

1. NO 21 2. 72188155 3. 256KB www.test99.com
4. 3 5. Parker 6. heart www.test99.com
7. April 8. 9:30am 9. motorized www.test99.com
10. 2 11 . Green . 12. 1203 www.test99.com
13. B 14. A 15. D www.test99.com
16. G 17. E 18. D www.test99.com
19. B 20. C 21. F www.test99.com
22. H 23. B 24. A www.test99.com
25. C 26. B . 27. A www.test99.com
28. C 29. B 30. A www.test99.com

www.test99.com
Business English Certificate 2 www.test99.com
Simulated Test www.test99.com
Tape script www.test99.com

Part One. Questions 1 to 12 www.test99.com
Message One. Questions l to 4 www.test99.com
M1 : Hello ! www.test99.com
F1 : May I speak to Mr. Golden ,please? www.test99.com
M1 : This is he. www.test99.com
F1 : Good morning, Mr. Golden. This is Mary Thomson from INA Industries. Our company is going to buy 3 486 model computers. www.test99.com
M1 : 256K on hard drive models or 256k optional on base models? www.test99.com
F1 : Have you got any suggestions? www.test99.com
M1 : The kind of 256K on hard drive models are suitable for general use. And the 256K www.test99.com
optional on base models is available upon request. Its a bit more expensive. www.test99.com
F1 : I think I will buy the former, 256K hard drive model. www.test99.com
M1 : Ok! When do you want them? We have this computer in stock. www.test99.com
F1 : Thats fine. I hope the computers will arrive on Friday morning. www.test99.com
M1 : Friday morning. Where is your company located? www.test99.com
F1 : NO. 21 Rose Street ,near the Fashion Store. www.test99.com
M1 : And your telephone number is. . . . . . ? www.test99.com
F1 : 72188155. Thank you. www.test99.com
M1 : Thank you for your business. www.test99.com

Message Two. Questions 5 to 8. www.test99.com
F1 : Hello. Springfield Health Centre. Can I help you? www.test99.com
M1 : Yes. Id like to speak to Dr. Good mans receptionist ,please. www.test99.com
F1 : Yes . www.test99.com
M1 : This is David Parker. I have been having some chest pains recently. www.test99.com
F1 : Well ,Mr. Parker. What can I do for you? www.test99.com
M1 : I would like to make an appointment to see the doctor. www.test99.com
F1 : Yes. Would Thursday morning suit you? www.test99.com
M1 : Thursday is the 20th of April. Ok. At what time? www.test99.com
F1 : Is 9 : 30 ok for you? www.test99.com
M1 : Yes , thats fine. www.test99.com
F1 : Whats your name again please? www.test99.com
M1 : David Parker. D-A-V-I-D , P-A-R-K-E-R. www.test99.com
F1 : Thank you. Dr. Goodman will see you at 9:30 on Thursday. www.test99.com

Message Three. Questions 9 to 12. www.test99.com
F1 : Good morning ,this is Burts Bicycle Rental. www.test99.com
M1 : Good morning ,miss. A friend of mine suggested I call you to hire some bikes. www.test99.com
F1 : Oh ,yes. A lot of people do this these days. www.test99.com
M1 : Yes ,were just on holiday here for a few days and they said it would be a good idea to see the island on bicycle. www.test99.com
F1: Well it certainly is. And most people rent a motor bike because you can get around faster and even go to the beach if you like. www.test99.com
M1 : If I wanted to hire 2 motor bikes tomorrow morning for 2 days ,would there be any problem? www.test99.com
F1 : No problem at all. May I know your name? www.test99.com
M1 : Its Green , G-R-E-E-N. www.test99.com
F1 : And your telephone number? www.test99.com
M1 : Im at the Holiday Sun Hotel. My number is 0708112. Im in Room 1203. By the way ,is your bike rentalshop at No. 100 Teckman Street? www.test99.com
F1 : Thats right. www.test99.com
M1 : OK ,then , Ill see you tomorrow morning. Thanks a lot. www.test99.com
F1 : Ill see you then. www.test99.com

Part Two. Questions 13 to 22. www.test99.com

Section One. Questions 13 to 17. www.test99.com
Question Thirteen www.test99.com
Im interested in seeing the new mid-sized car youve been advertizing. Im sorry I forgot the name ,but I have seen it as a friend of mine has bought one. Its a racing car and its very light ,I remember. I want it in black. www.test99.com

Question Fourteen www.test99.com
Now ,lets look at the loose filling. Oh ! Im surprised it didnt fall out ,because theres a great deal of decay around it. Theres also a slight cavity in another tooth. It may take considerable drilling. www.test99.com

Question Fifteen www.test99.com
I dont know what Im going to find in the car. I promise that Ill check it thoroughly. For example if your condenser becomes worn out ,Ill call you and recommend that you let me put in a new one. I wont do this before weve talked about it. www.test99.com

Question Sixteen www.test99.com
Please take off your coat and roll up your sleeve. I want to take your blood pressure. Yes ,your pressure is a little bit high. There is nothing to be alarmed about it. But youd better get rid of those junk foods and do more exercise. www.test99.com

Question Seventeen www.test99.com
I represent a new but growing firm in this area. We sell all kinds of stationary supplies : various kinds of pens ,pencils desk sets ,file holders and whatever you mention. Here are. samples of our new products. We guarantee prompt delivery and the best products. www.test99.com

Section Two. Questions 18 to 22 www.test99.com
Question Eighteen www.test99.com
Your car has been sluggish since its been too long since your last tune-up. So your car doesnt really need the higher octane. You should still use regular unleaded. It wont pay to get the more expensive kind. www.test99.com

Question Nineteen www.test99.com
I think Im catching a bad cold today. I have a headache. Ive got a sore throat. I even cough some of the time and ache all over. Do you have a cold capsule and some cough syrup? I hope I can go to work tomorrow after taking all these. Could you recommend something ? www.test99.com

Question Twenty www.test99.com
These green and hard bananas arent ripe enough to eat. These are overripe; theyre soft with brown spots. The overripe ones are firm and just right for eating. If you want to cook with bananas ,the overripes are fine. www.test99.com

Question Twenty-one www.test99.com
Welcome to our chain store. We specialize in hamburgers and chicken. And were having an introductory special. You can get free French fries with every sandwich order. Here is the coupon. www.test99.com

Part Three. www.test99.com
Questions 23 to 30. www.test99.com

Retailer: A persons life style has a significant effect on the purcharsing process. So how do I determine and understand the life style of my target market? www.test99.com

Sociologist : The consumers activities , interests ,and opinions or AIO can be used to analyze life styles and their impact on purchase behavior. Activities, interests, and opinions are especially useful when they can be related to demographic data. Grouping people according to these three criteria will reveal substantial differences in product usage ,time spent shopping, enjoyment of shopping experience, location and hours of the store, and so on. A typical consumer AIO survey would include questions on membership , hobbies, travel, shopping, work, and entertainment activities , involvement in the home , the family, and community interests and feelings about economics, politics, and advertising. The use of the AIO measurement has also been called psychographics ;it is in the early stages of development. www.test99.com

Retailer :So the AIO survey of consumers is not enough. What else should I pay attention to? www.test99.com

Sociologist: Culture, social class, reference groups and class consciousness are social dimensions of life style that have an impact on purchasing behavior. A persons culture affects the importance of family ,religion ,education and other concerts. North Americans act differently than South Americans or Europeans because of their cultural heritage. For example, in the United States, purchasing decisions are more decentralized; religion has a declining impact on behavior. From a retailing perspective, the norms or standards of behavior that are influenced by culture are most important. Culture has an impact on all aspects of the purchasing process. www.test99.com

Retailer : How does social classes influence a persons purchasing behavior? www.test99.com

Sociologist :Lower-class consumers have limited information sources and seek local ,friendly retailers. Middle class consumers utilize media information and extensive search. They are willing to shop out of their neighborhoods. Upper-class consumers use media information and shop at prestige stores. For products or services that are conspicuous ,reference groups have an important role in the purchasing process. Those reference groups that are face-to-face have the most impact on the www.test99.com
purchasing process. The different types and uses of reference groups need to be understood , As an example ,ones neighbours are a membership reference group. However ,a retailer must distinguish between the use of neighbours as a reference group by suburbanites and the use by city dwellers. The suburbanite will follow his or her neighbours and know them much better. City dwellers are more independent and know little about their neighbours. www.test99.com

Retailer :Dont you think motives are very important in purchasing behavior? www.test99.com

Sociologist : Yes. Personality , motives , and performance are individual dimensions of life style that have an impact on purchasing behavior. A consumers personality traits affect the purchase process. For an impatient person, the process is short. For someone with little selfconfidence, the process is long. Post purchase satisfaction is very important to a statusseeker. Consumers have different motives (reasons) when they buy products. Motives are critical when the consumer ranks alternatives and makes a final decision. Motives do change in different situations. A persons performance in various roles determines his or her social acceptance and influences the purchasing process. www.test99.com

Retailer ,Thank you very much. I think Ive learned about the importance of life style. www.test99.com